Shipping Policy
We’re so grateful you’re here. Every Pasture Five order is packed with care and shipped from our little farm to your home.
Processing Time
Most orders ship within 1–3 business days. During busy seasons, new product launches, or holidays, processing may take a little longer, but we’ll always do our best to get your order out quickly.
Shipping Methods
We primarily ship using USPS and UPS, depending on what gets your package to you the safest and fastest.
Shipping Rates
Shipping rates are calculated at checkout based on your location and order weight.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information.
Shipping Address Accuracy
Please double-check your shipping address before completing checkout. If an order is returned to us due to an incorrect address, we may need to charge a reshipping fee.
Damaged Packages
If your order arrives damaged, please email us within 48 hours of delivery with:
- your order number
- photos of the box and product(s)
We’ll take care of you.
Questions? If you have any shipping questions at all, email us at pasturefive@gmail.com and we’ll help.